Our Story, Our Vision, Our Commitment
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Founded on the principles of excellence and sustainability, Distinct Group began as a vision shared by our founders, Craig and Darren. Rooted in a deep commitment to transforming the facilities management landscape, we set out to create a company that not only delivers unparalleled service but also makes a positive impact on the environment and society.
At Distinct Group, our mission transcends the traditional boundaries of facilities management. We aim to elevate spaces while nurturing their intrinsic connection to people and the planet. Our approach is holistic, combining efficiency with ethical practices, ensuring that every aspect of our service reflects the highest standards of quality and sustainability.
Distinct Group is a multifaceted facilities management and contract cleaning provider, offering a wide range of tailored services to various sectors, including retail, office and corporate, and luxury establishments. Our expertise encompasses everything from general cleaning to specialised services such as commercial carpet and upholstery care, hard floor maintenance, and window cleaning. We also excel in waste management, washroom hygiene, pest control, and security services, ensuring a comprehensive solution for all facilities management needs.
Our Ethos
At Distinct, our ethos is the heartbeat of our operations. It's a reflection of our commitment to excellence, our dedication to sustainability, and our relentless pursuit of innovation. Here's what stands at the core of everything we do:
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Sustainability is at the heart of Distinct Group. We are steadfast in our goal to achieve Net Zero by 2025, actively reducing our carbon footprint, employing advanced waste management strategies, and promoting biodiversity. Our green initiatives include using eco-friendly products, renewable energy sources, and sustainable sourcing, showcasing our dedication to environmental stewardship.
We believe in empowering our people and enriching communities. As a Living Wage recognised provider, we advocate fair compensation and ethical employment practices. Our commitment extends to diversity and inclusion, employee development, and community engagement, reflecting our belief in creating a positive societal impact.
Guided by a governance model rooted in ethics and transparency, we ensure that our operations adhere to the highest standards of integrity and accountability. Our industry-leading certifications and continuous improvement ethos underscore our commitment to excellence in every aspect of our business.
Certifications & Accreditations
Distinct is ISO 9001 certified, highlighting our dedication to consistent quality service and continual operational improvement.
Our ISO 14001 certification proves Distinct's commitment to sustainable operations and reducing our environmental impact.
With ISO 27001 certification, Distinct guarantees the utmost security and confidentiality of information assets.
With ISO 45001 certification, Distinct ensures a comprehensive approach to employee welfare, significantly reducing occupational injuries and diseases while fostering a culture of physical and mental health protection.
Distinct holds the Safe Contractor Accreditation, ensuring our strict adherence to top-notch health and safety standards.
As a member of the British Institute of Cleaning Science, Distinct upholds the highest industry benchmarks in cleaning excellence.
Our affiliation with the Institute of Workplace and Facilities Management underscores Distinct's commitment to professionalism and excellence in the realm of facilities management.
Distinct is a recognised Living Wage provider, affirming our belief in fair compensation and employee well-being.
Distinct's partnership with the "Living Hours" initiative showcases our dedication to stable and fair working hours for our team.
At Distinct Group, we are more than a facilities management provider; we are a partner in crafting a sustainable and distinguished future. We invite you to join us on this journey of excellence, innovation, and responsibility.